Getting Started
Account setup, KYC verification, and your organizer profile
Creating your account
Go to organizer.tikxz.com and sign up. Two methods are available — email+OTP or Google. Both land you in the same onboarding flow.
- 1
Email + OTP: Enter your email, receive a one-time password, verify. Done.
- 2
Google sign-in: One click. Your Google account email becomes your login. Your Google profile photo is imported by default — replace it with your org logo immediately.
- 3
Choose your organizer type during onboarding. This matters for KYC document requirements and how your profile is labelled publicly.
- 4
Set your display name and complete the basic profile. You can fill in the rest later, but the bare minimum should be done now.
| Organizer Type | Who It Is For | KYC Implications |
|---|---|---|
| individual | Solo organizers, freelance event managers | Aadhaar + PAN required. Business proof = Aadhaar selfie. |
| company | Registered companies, LLPs, Pvt Ltd | Incorporation certificate + authorization letter required. |
| partnership | Partnership firms | Partnership deed required alongside PAN and bank docs. |
| trust | Registered trusts, charitable bodies | Trust deed required. |
| society | Registered societies, alumni associations | Society registration proof required. |
Your organizer profile
Your organizer profile is publicly visible and linked to every event you create. When an attendee sees your event listing, they can click through to your profile. A complete profile signals legitimacy. An empty one signals laziness — or worse, fraud.
Edit your profile from Dashboard → Profile → Edit Profile.
| Field | Specs | Why It Matters |
|---|---|---|
| Profile Photo / Logo | Square image. 500×500px minimum. PNG preferred. | Shown next to your name on every event listing. |
| Display Name | Your org name or your full name. | Appears on event pages and registration confirmations. |
| Bio | Max 500 characters. | Tell attendees who you are and what kind of events you run in 2–3 sentences. |
| Website | Full URL including https:// | Attendees will verify you are real. Give them something to click. |
| Full URL (https://instagram.com/...) | Social proof for event-goers who check you out before registering. | |
| Full URL | For professional and corporate event organizers. |
Profile completeness also feeds into Tikxz's internal ranking system for event discovery. More complete profiles = higher trust score = better placement in search results. Ten minutes of setup now is worth it.
- Write your bio in third person for organizations ("XYZ Productions runs cultural events across South India") — not in first person ("we are a team of passionate...").
- Use a contact email that someone actually monitors — support queries and attendee questions come through here.
- Add all social links you actively use. Skip the ones that are empty or stale.
- Your organizer tier (standard, gold, platinum) is tracked by Tikxz based on your event history. Gold and platinum organizers get visibility boosts on the discovery page.
KYC verification
KYC (Know Your Customer) is the identity verification process required before Tikxz can transfer any collected payments to you. It is a regulatory requirement for payment processing in India — not something invented to slow you down. Navigate to Dashboard → Profile → KYC to begin.
The documents required depend on your organizer type. Below are the fields every submission must include:
| Document / Field | Required For | Notes |
|---|---|---|
| PAN Number | All types | The actual 10-character alphanumeric PAN. Must match your bank account holder name. |
| PAN Card Upload | All types | Clear photo or scan. Both sides if your PAN has info on the back. |
| Aadhaar Number | Individual and most other types | 12-digit Aadhaar UID. |
| Aadhaar Front + Back | Individual and others | Both sides clearly legible. No glare, no blur. |
| Business Proof | All types | Varies by type — see table below. |
| Cancelled Cheque or Passbook | All types | Must show account number, IFSC, and account holder name clearly. |
| Bank Account Number | All types | The account payouts will be deposited to. |
| IFSC Code | All types | 11-character bank branch code. Verify it against your cheque. |
| Bank Holder Name | All types | Exactly as it appears on the bank account. |
| GST Number | Optional (companies, some others) | Only if your organization is GST-registered. |
What counts as "business proof" depends on your organizer type:
| Organizer Type | Accepted Business Proof |
|---|---|
| individual | Aadhaar selfie (your face with Aadhaar card in hand). Venue confirmation optional. |
| company | Certificate of incorporation. Authorization letter (board resolution). |
| partnership | Partnership deed. |
| trust | Trust deed / registration certificate. |
| society | Society registration certificate. School affiliation certificate if applicable. |
Common reasons KYC gets rejected:
- Document image is blurry, cut off, or has glare. Retake in good lighting against a plain surface.
- Name on PAN does not exactly match the name on the bank account. Not close enough — exact match required.
- Uploading a personal bank account for a company KYC. The account must be in the organization's name.
- Expired or unrecognized business proof document.
- IFSC code doesn't match the branch shown on the cheque. Double-check it on the RBI IFSC portal.
What you can and cannot do without KYC
You do not need to wait for KYC approval to start building your events. Most of the platform is accessible before KYC. The one hard gate is payment collection.
| Capability | Without KYC | With Approved KYC |
|---|---|---|
| Create and edit events | Yes | Yes |
| Save as Draft | Yes | Yes |
| Publish free events (price = ₹0) | Yes | Yes |
| Collect registrations for free events | Yes | Yes |
| Publish paid events | No — blocked | Yes |
| Collect payments from attendees | No — blocked | Yes |
| Receive payouts to bank account | No | Yes |
| Access full finance dashboard | Limited | Full access |
| Create coupon codes | Only for free events | Any event |
| Use Link Builder and analytics | Yes | Yes |
Additionally, going live requires not just KYC approval but also 2FA (two-factor authentication) enabled on your account. Both conditions must be true before the system allows status to be changed to live. Set up 2FA from your account security settings.
After KYC is approved
Once KYC is approved, you will receive an email confirmation. Your dashboard changes in a few ways:
- The KYC banner and warning messages disappear from your dashboard.
- The "Live" status option becomes available when editing event status (assuming 2FA is also enabled).
- The full Finance section unlocks — you can see revenue totals, pending payouts, and refund records.
- Paid ticket tiers can now be set up and will process payments at checkout.
- Your kyc_status on your account changes from pending to approved.
Next steps after approval:
- 1
If you already built an event in draft, go to
Dashboard → Events → [Your Event] → Settingsand change the status to live. - 2
Set up your ticket tiers under
Pricingif you haven't already. - 3
Verify the checkout flow by attempting a registration yourself (use a free tier or a ₹1 test tier).
- 4
Share your event link. You are now accepting paid registrations.
Related articles
Still stuck?
We reply fast — actually.