MUN Guide

Registrations

View, filter, manage, export, cancel, and mark Cash Drive payments across your delegate list

The registration list

Navigate to Dashboard → Your MUN → Registrations. This is your full delegate management view. Everyone who has attempted or completed registration shows up here, regardless of payment status.

Each row shows the delegate's name, email, registration date, payment status, amount, and committee assignment at a glance. Click any row to open the full registration detail view.

  • Rows are sorted by most recent registration first by default
  • Registration count at the top shows total, paid, pending, and Cash Drive numbers
  • Unassigned delegates (no committee yet) are visually flagged so you can spot who needs allocation quickly

Filtering and searching

Use the filter bar above the list to narrow down registrations. Filters stack, so you can combine multiple criteria at the same time.

FilterWhat it doesCommon use case
SearchLive search by name, email, or registration IDLooking up a specific delegate quickly
Payment statusShow only Paid / Pending / Cash Drive / FailedChase up Cash Drive delegates, check stuck payments
CommitteeShow only delegates assigned to a specific committeePer-committee headcount and allocation checks
Date rangeFilter by registration date windowSee who registered in the last 48hrs, or before a deadline
Filters stack! Setting payment status to "Cash Drive" and committee to "UNSC" shows you only the Cash Drive delegates in UNSC. Exactly the kind of targeted view you'll want when chasing payments per committee.

Payment statuses: what they actually mean

Each payment status has a specific meaning. Getting familiar with them will save you from a lot of unnecessary follow-up emails.

StatusMeaningDelegate spot held?Action needed?
PaidPayment confirmed by gateway, all settledYesNothing, you're good!
PendingPayment initiated: gateway still processing, or delegate abandoned mid-flowTemporarilyWait 10 to 30 min. Still pending? Delegate likely dropped off, ask them to retry
Cash DriveRegistered, payment expected offlineYes (tentatively)Collect payment and mark as paid manually
FailedPayment declined or timed outNoDelegate needs to re-register and retry payment
Pending covers two situations: the gateway is still processing (resolves to Paid within minutes, completely normal), or the delegate abandoned the payment mid-flow without completing it. You can't tell which from the status alone. Wait 30 minutes and if it's still Pending, the delegate most likely dropped off and needs to retry from the registration page.

Full registration detail view

Click any registration row to open the detail view. This is your single source of truth for that delegate.

  • Delegate profile: Name, email, phone, school/college, and any other profile fields they filled in
  • Custom form responses: All answers to your Form Builder questions (dietary needs, T-shirt size, delegation country preference, etc.)
  • Payment details: Gateway used, transaction ID, amount, and timestamp of payment confirmation
  • Assignment: Current committee and portfolio, with the option to change it right from here
  • Registration ID and QR: The unique ID (e.g. MUN-123456-ABCD) and the QR code used at check-in
  • Actions: Mark as Paid (Cash Drive), Cancel Registration, Download Ticket PDF

Exporting to CSV

Click Export CSV (top-right of the registration list) to download a spreadsheet. The export reflects the current state of all registrations matching your active filters. Filtered to "Paid only"? The export includes only paid registrations.

Columns included in every export:

  • Registration ID, delegate name, email address, phone number
  • Registration date and time
  • Payment status, amount paid, payment method, transaction ID
  • Assigned committee name and portfolio
  • All custom form field responses (one column per question)
Re-export whenever you need a fresh snapshot. The CSV captures the state at the moment of export and isn't a live document. For post-event records, export once after the event is marked Completed.

Cash Drive: marking offline payments as paid

When Cash Drive mode is enabled, delegates can register without paying online. They show up as "Cash Drive" status until you manually confirm you've received their payment.

  1. 1

    Collect payment from the delegate (cash, UPI, bank transfer, whatever works for you both).

  2. 2

    Open their registration in Dashboard → Your MUN → Registrations.

  3. 3

    Click Mark as Paid. You can optionally add an internal note (e.g. "Cash received 12 May, front desk").

  4. 4

    Confirm. The status changes to Paid and the delegate gets a confirmation email.

Cash Drive payments are tracked in Tikxz, but the actual money is collected by you offline. Tikxz doesn't receive or hold these funds. Payouts only apply to online payments processed through the platform. Keep your own records for Cash Drive amounts.

Cancelling a registration

To cancel a registration: open it, scroll to the bottom, click Cancel Registration, and confirm. What happens next depends on the payment status.

Payment status at cancellationWhat happensTimeline
Paid (online)Automatic refund triggered via Cashfree/PhonePe to the delegate's original payment method5 to 7 business days
Cash Drive (marked paid)Registration cancelled, you handle the refund offline yourselfAt your discretion
Cash Drive (not yet paid)Registration cancelled, no money exchangedImmediate
PendingRegistration cancelled, no payment was capturedImmediate
FailedRegistration removed, no refund neededImmediate
Cancellations are permanent. The refund for online payments triggers automatically and cannot be stopped once initiated. Double-check before confirming. There's no undo.

Bulk actions

Need to manage multiple registrations at once? Use the checkbox column on the left side of the list.

  • Select multiple rows using individual checkboxes, or use the header checkbox to select all visible rows (matching your current filters).
  • Export selected: Downloads a CSV of only the selected registrations. Useful when sharing a specific subset with a team member.
  • Bulk cancel: Cancels all selected registrations at once. Paid registrations in the selection each trigger individual automatic refunds. A warning prompt shows the exact count of refunds before you confirm.
Use bulk cancel with care. Each paid registration in your selection generates a refund the moment you confirm. There's no selective override. If you bulk-cancel 20 registrations and 15 of them are Paid, 15 refunds are queued simultaneously and cannot be recalled.
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