Registrations
View, filter, manage, export, cancel, and mark Cash Drive payments across your delegate list
The registration list
Navigate to Dashboard → Your MUN → Registrations. This is your full delegate management view. Everyone who has attempted or completed registration shows up here, regardless of payment status.
Each row shows the delegate's name, email, registration date, payment status, amount, and committee assignment at a glance. Click any row to open the full registration detail view.
- Rows are sorted by most recent registration first by default
- Registration count at the top shows total, paid, pending, and Cash Drive numbers
- Unassigned delegates (no committee yet) are visually flagged so you can spot who needs allocation quickly
Filtering and searching
Use the filter bar above the list to narrow down registrations. Filters stack, so you can combine multiple criteria at the same time.
| Filter | What it does | Common use case |
|---|---|---|
| Search | Live search by name, email, or registration ID | Looking up a specific delegate quickly |
| Payment status | Show only Paid / Pending / Cash Drive / Failed | Chase up Cash Drive delegates, check stuck payments |
| Committee | Show only delegates assigned to a specific committee | Per-committee headcount and allocation checks |
| Date range | Filter by registration date window | See who registered in the last 48hrs, or before a deadline |
Payment statuses: what they actually mean
Each payment status has a specific meaning. Getting familiar with them will save you from a lot of unnecessary follow-up emails.
| Status | Meaning | Delegate spot held? | Action needed? |
|---|---|---|---|
| Paid | Payment confirmed by gateway, all settled | Yes | Nothing, you're good! |
| Pending | Payment initiated: gateway still processing, or delegate abandoned mid-flow | Temporarily | Wait 10 to 30 min. Still pending? Delegate likely dropped off, ask them to retry |
| Cash Drive | Registered, payment expected offline | Yes (tentatively) | Collect payment and mark as paid manually |
| Failed | Payment declined or timed out | No | Delegate needs to re-register and retry payment |
Full registration detail view
Click any registration row to open the detail view. This is your single source of truth for that delegate.
- Delegate profile: Name, email, phone, school/college, and any other profile fields they filled in
- Custom form responses: All answers to your Form Builder questions (dietary needs, T-shirt size, delegation country preference, etc.)
- Payment details: Gateway used, transaction ID, amount, and timestamp of payment confirmation
- Assignment: Current committee and portfolio, with the option to change it right from here
- Registration ID and QR: The unique ID (e.g. MUN-123456-ABCD) and the QR code used at check-in
- Actions: Mark as Paid (Cash Drive), Cancel Registration, Download Ticket PDF
Exporting to CSV
Click Export CSV (top-right of the registration list) to download a spreadsheet. The export reflects the current state of all registrations matching your active filters. Filtered to "Paid only"? The export includes only paid registrations.
Columns included in every export:
- Registration ID, delegate name, email address, phone number
- Registration date and time
- Payment status, amount paid, payment method, transaction ID
- Assigned committee name and portfolio
- All custom form field responses (one column per question)
Cash Drive: marking offline payments as paid
When Cash Drive mode is enabled, delegates can register without paying online. They show up as "Cash Drive" status until you manually confirm you've received their payment.
- 1
Collect payment from the delegate (cash, UPI, bank transfer, whatever works for you both).
- 2
Open their registration in
Dashboard → Your MUN → Registrations. - 3
Click Mark as Paid. You can optionally add an internal note (e.g. "Cash received 12 May, front desk").
- 4
Confirm. The status changes to Paid and the delegate gets a confirmation email.
Cancelling a registration
To cancel a registration: open it, scroll to the bottom, click Cancel Registration, and confirm. What happens next depends on the payment status.
| Payment status at cancellation | What happens | Timeline |
|---|---|---|
| Paid (online) | Automatic refund triggered via Cashfree/PhonePe to the delegate's original payment method | 5 to 7 business days |
| Cash Drive (marked paid) | Registration cancelled, you handle the refund offline yourself | At your discretion |
| Cash Drive (not yet paid) | Registration cancelled, no money exchanged | Immediate |
| Pending | Registration cancelled, no payment was captured | Immediate |
| Failed | Registration removed, no refund needed | Immediate |
Bulk actions
Need to manage multiple registrations at once? Use the checkbox column on the left side of the list.
- Select multiple rows using individual checkboxes, or use the header checkbox to select all visible rows (matching your current filters).
- Export selected: Downloads a CSV of only the selected registrations. Useful when sharing a specific subset with a team member.
- Bulk cancel: Cancels all selected registrations at once. Paid registrations in the selection each trigger individual automatic refunds. A warning prompt shows the exact count of refunds before you confirm.
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